Returns & Exchanges

At Utah Department Store, we want you to be completely satisfied with your fashion finds. If your purchase isn't a perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all original tags are attached and the garment is in its original condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized carrier location; you will receive a confirmation email and refund notification once our warehouse processes the return.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing